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Youth Day
Due to Youth Day being on Tuesday the 16th of June, we will be closing for Monday the 15th of June.

Emergency Contact Numbers:

Wayne - 071 670 4121
Gerald - 082 489 8877
Antonio - 081 880 5965

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Spring is here - May we all feel Blessed
   Happy Spring !!!

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Offices Closed on Friday 29 August

Due to the ongoing Construction at our new offices, Business will be disrupted during the course of the next few weeks.

Although every care and precaution has been taken to keep downtime to a minimum, it has become inevitable that, due to the dangerous nature of some of the procedures in construction, the New Office site has been deemed "Off Limits" to all non-Construction Staff this coming Friday the 29th of August.

We apologise for any inconvenience caused. For those clients that do have MAJOR difficulties that can NOT wait for Monday, you may contact us on the following emergency Numbers:

  •                    Vernon          0834584847
  •                    Zeta              0834060088
  •                    Gerald           0824898877
  •                    Wayne          0716704121
  •                    Pieter            0824562278
  •                                                                                                                     Adriaan         0791999798

The rest of the Staff will not be available until Monday Morning. We appreciate your understanding in this matter and appreciate your ongoing support.

The Revelation Team

         

   


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Closing Early
Due to the Holiday's the Revelation Support Staff are taking a well deserved Break. 

We will be closing early on the 25th of April 2014 at 13H00.

If you have an emergency between 13:00 and 16:00, please contact the following numbers.




        • Vernon                          0834584847
        • Zeta                               0834060088
        • Pieter                             0824562278

We appreciate your understanding.

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Kaspersky Crashes REVPRO.MDB
Kaspersky have acknowledged that a bug crept into their last update that caused Kaspersky to create this zero byte SYSTEM.MDB file in the folder where the program runs (refer below). 

When you are trying to access Revelation, the system says:

" There appears to be a problem accessing the REVPRO.MDB file at address: \\Server\winrevpro\.

Please follow the steps in the attached file in order to resolve the problem.

HOW TO FIX THE PROBLEM ON CLIENT PC’s

  1. In Kaspersky, disable “System Watcher”. If you can’t do this, simply disable Kaspersky for now. Kaspersky says they have “rolled back their databases”, so, I assume that, once the client’s Kaspersky program downloads the next update, they can re-enable “System Watcher”.
  2. In the Rev folder (\WinRevPro, \ProSB, etc), look for and DELETE any SYSTEM.MDB files.
  3. I could NOT find any SYSTEM.MDB files in the Company folders, but, if you get the same error when you go into Rev and select a company, check each of the Company folders in the \WinRevPro folder and look for and DELETE any SYSTEM.MDB files.
  4. If it is a 64bit computer and the problem persists, apparently it creates a zero byte SYSTEM.MDB file in the \Windows\SysWow64 folder as well – ALSO DELETE THAT FILE.

 

I then hunted around Kaspersky’s website forum and found that they generated this problem in their last update (2014/04/09) and Access based systems that use Kaspersky have been crashing all over the world since the update.

 

Updated by MedvedevUnited
**********
Please, see this post with possible fix and instructions: 
http://forum.kaspersky.com/index.php?s=&am...t&p=2218257
**********
Rolled back databases are on update servers. Please, run databases update, it should prevent occurring the issue. If system.mdb (0 bytes) exists on the system - it was created by our Kaspersky AV and should be deleted.
It can be safely deleted manually (but only if it's 0 bytes size!).
 Our engineers are working on the standalone utility to scan and delete the file automatically from affected PCs.http://forum.kaspersky.com/index.php?s=&am...t&p=2218402


Official reply from Kaspersky Lab:

On behalf of KL dev team I want to apologies once again.
We have a lot of test cases and test procedures for updatable modules but the following specific case wasn't covered.

We will improve our test procedures learning this lesson but also believe it's important to explain the reason of the issue and be transparent for our customers.

The reason of the issue is the following:
1) yesterday we updated "system watcher" protection module of Kaspersky security products,
2) this module analyses behavior of the running application in the system to proactively detect new malware,
3) but because this detection is at-runtime, not at-startup some files and registry keys can be already modified/deleted at the moment of detection,
4) this is why system watcher makes backup copies of files/keys before modification by unknown applications run in the system.

The real issue:
5) unfortunately, there was a bug in this functionality related to a rare case when an application tries to open file for writing which does not exist.
System watcher makes a backup copy of this non-existing file but opens file for reading with mistaken attributes (OPEN_ALWAYS instead of OPEN_EXISTING) - this results in creating a new file with 0 bytes size.

6) MS JET (at least 3.5 and 4.0) tries to read SystemDB file and if it simply doesn't exist - continue its work. But if the file exists with unexpected internal structure - JET stops working with an exception (it's not a right behavior but JET is older than Windows XP). "

 

Regards

Glen Pearce



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Support Centre Online !!!
We would like to take this opportunity to thank all our loyal clients for your ongoing support over the last year. The Support Center will be working on the following hour during the Festive season.

  • 24 December 2013:     09:00 to 13:00
  • 25 December 2013:     Closed
  • 26 December 2013:     Closed
  • 27 December 2013:     09:00 to 12:00
  • 30 December 2013:     09:00 to 12:00
  • 31 December 2013:     09:00 to 12:00
  • 01 January 2014:        Closed
  • 02 January 2014:        09:00 to 13:00
  • 03 January 2014:        09:00 to 13:00
For any MAJOR Emergencies (ONLY), you may call the following numbers outside of the above hours:

  • 083 458 4847
  • 083 406 0088
Our normal Support Hours will resume on the 6th of January 2014

We wish you all a Joyous Festive Season and a Prosperous New Year.

The Revelation Team

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Support Centre UP
The Support lines are back online.

We would like to thank you for your patience during this difficult time.
As always, please dial 0861115533 for Support during Office Hours.
INT: +27(11)391-4705
FAX: +27(11)972-6698
A/H: +27(83)458-4847 (Emergencies ONLY)

The Revelation Support Team.

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Seasons Greetings
Looking back at this year, I am amazed at how quick it all happened. This year has seen many challenges and changes in all sectors of business and life. Legends have passed and new stars rose.

I believe that the businesses that have survived the storm of the last couple of years are the ones that will be around in 20 years from now. To all of you that have faced that challenge and rose to the occasion – WELL DONE!!! We at Revelation Salute You!!! Now it is time to wind down. We have to take time to rest and spend time with our loved ones. After all, they are the reason that we are doing what we are doing.

A wise man once said “All we accomplish in this world means nothing if we don’t leave behind a legacy, and that the only legacy worth leaving behind, are the people we raised up to follow in our footsteps.” You have worked hard; now enjoy the fruits of your labour. From all of us at Revelation, Thank you for your loyal support this year. We have seen growth that surpassed our wildest expectations and it was all possible because of wonderful folks like you.

Have a wonderful Festive Season and forget about all the hassles for a while. I am sure that most of your problems won’t mind waiting a couple of days until next year?! God Bless you all. Commander Buzz Upstart PLEASE TAKE NOTE; Revelation will be closed between the 25th December 2012 and the 7th of January 2013 .

We will however have skeleton staff available in the Mornings to assist with URGENT matters.

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Neil Armstrong Dies at 82
US astronaut Neil Armstrong, who took a giant leap for mankind when he became the first person to walk on the moon, has died at the age of 82, his family said on Saturday. Armstrong died following complications from heart-bypass surgery he underwent earlier this month, the family said in a statement, just two days after his birthday on August 5.

As commander of the Apollo 11 mission, Armstrong became the first human to set foot on the moon on July 20 1969. As he stepped on the dusty surface, Armstrong said: "“That`s one small step for [a] man, one giant leap for mankind." Those words endure as one of the best known quotes in the English language. The Apollo 11 astronauts` euphoric moonwalk provided Americans with a sense of achievement in the space race with Cold War foe the Soviet Union and while Washington was engaged in a bloody war with the communists in Vietnam.

Neil Alden Armstrong was 38 years old at the time and even though he had fulfilled one of mankind`s age-old quests that placed him at the pinnacle of human achievement, he did not revel in his accomplishment. He even seemed frustrated by the acclaim it brought. "I guess we all like to be recognised not for one piece of fireworks but for the ledger of our daily work," Armstrong said in an interview on CBS`s 60 Minutes programme in 2005.

He once was asked how he felt knowing his footprints would likely stay on the moon`s surface for thousands of years. "I kind of hope that somebody goes up there one of these days and cleans them up," he said. You have once again taken a small step into the unknown for (a) man, but a giant leap for all mankind’s faith. We at Revelation salute you. You have, and always will be, an inspiration to us all.

Buzz Upstart (Editor) Revelation Accounting Software (Content: Courtesy Mail&Gaurdian)

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CLIENT SEMINAR
Revelation Accounting Software has decided to replace the annual Dealer Seminar with a Provincial Client Seminar. It has been obvious to us that clients do not always get the immediate advantage of the Dealer Seminar’s as Dealers do not always get to see the clients on a regular basis.

As the Dealers will be present on the Client Seminar, we believe that this will be an idea opportunity for Client and Dealer to “get on the same page” so to speak. We have also invited our partner Product Companies to join us on the day. The day will be split up into both a Training as well as information session. You will also have the opportunity to post questions as well as see first-hand what the people look like that you deal with at Revelation.

The first Seminar will be held in Gauteng. Based on the success of this seminar, we will then roll it out to other provinces. The costs per delegate will be R 350.00 and you may register and pay by visiting the [TRAINING] tab on this web page. It will be a day to remember........ WE HIGHLY RECOMMEND THAT YOU INVITE YOUR AUDITOR or BOOKEEPER TO JOIN YOU ON THE DAY!!!

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We have got your back-up
Revelation Accounting Software have recently announced that they have just launched their new Online Backup feature. This is where Revelation clients can make a backup of all their daily accounting activities on an off-site server, preserving all their data should their systems fail them.

“Some of out clients do thousands of transactions a day and we have faced numerous data loss issues from our clients side due to lightning, theft, viruses and various external factors which are beyond our control” says Vernon Shirley, CEO of Revelation Accounting. “Once data has been lost it could ruin a business.”

Revelation Accounting understand that they cannot control every environment in which their product is used and have devised this system where their clients can back up all their data daily in a safe and secure environment. Should any data loss occur – they have a backup of all their files which can be downloaded at any time.

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The new look Revelation Accounting
The new look Revelation Accounting Recently at their Dealer Seminar Revelation Accounting launched their new look brand. “We thought that our brand needed to be given a face lift, the old jelly beans had served us well, and we wanted to get a new image in the marketplace as we felt our brand needed to compete on an even level.” Says Vernon Shirley CEO of Revelation Accounting.

“We employed the services of White Oak Advertising agency and asked them to come up with something dynamic that says `Out Of This World.” “Our brief was to create an image that looked modern and would be able to live with Revelation for at least the next 10 years and still look fresh.” Says Richard van Zyl, Creative Director of White Oak Advertising. “We toyed around with many looks and finaly settled on this one. We contacted NASA and asked them permission to use some of their images and they were very forthcoming.”

The new look makes use of crisp fonts and plays well with the use of silver and black giving Revelation an image that sets them apart from their competitors, yet with a very high-tech feel. It gives one the sense of wonder. “We had to produce a feeling of immenseness, and what is bigger than the universe itself? Not much.” Says van Zyl “We incorporated it into each package trying to give a feeling of scale as the package size increased.

I think we have achieved that.” Revelation Accounting now enters the market with a squeaky clean new look, a new range of products and a plethora of new features which certainly puts it in a league of its own when it comes to accounting packages in the South African market. “We are extremely pleased with the result and know it will see us well into the future.” adds Shirley.

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Online Shopping Directly from your Accounting Package
Revelation Accounting has just launched their new Online Shop module where users can create an online shop, place their stock online and get online orders and sales directly from their accounting package. “Our goal here was to create an online environment where Revelation users can sell their goods online and keep track of their stock all in one place.” Says Vernon Shirley CEO of Revelation Accounting.

“We have tried to make it as easy as possible for retailers to use the online platforms to create a virtual shop and track their stock movements directly from their Revelation.” And what a revelation it is. This module certainly puts Revelation in a class of their own where all online sales are placed onto the platform and every aspect of their sales, packaging and delivery is monitored and controlled from one central point.

“What we tried to do is make Revelation more than just an accounting package, we have made it a complete business tool. “ Says Glen Pearce, Revelation`s Chief Ideas Man. “We have also written in several features like an appointments calendar, an SMS module and a touch-screen option which turns your accounting package into an integrated business management tool. We understand how in this environment businesses need new and innovative ways to turn a profit and we are trying to give our clients those options to improve their business success.”

The online tool is easy to use and very easy to set up giving any business an opportunity to sell their wares in an new and exciting channel. Any business who wishes to sell their stock online, Revelation is the answer to all your business needs. “We have always tried to be ahead of the curve as far as our competitors are concerned to provide our clients with the very best accounting package to date.

We might not be the biggest, but we are certainly aiming at being the most innovative.” adds Shirley. We are looking forward to see what else Revelation Accounting is going to bring to the world of accounts. Very exciting stuff.

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